ACP-120 Jira Administration for Cloud Course

Price: $2,250.00 (ex. GST)
Code: ACP-120
Duration: 3 days
Location: Virtual Classroom (AEDT)
Schedule:
  • 01/03/2027 - 03/03/2027
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Introduction

The ACP-120 Jira Administration for Cloud certification training enhances participants’ skills in managing, customizing, and configuring Jira Software Cloud projects. The course covers a broad range of topics including setting up Jira Software Cloud, managing users and groups, Configuring and managing agile boards, security and permissions, workflows, customized screens and fields, issue types and schemes. By completing this training, participants demonstrate their competency and proficiency, maximizing Jira’s functionality for project management practice.

The ACP-120 Jira Administration for Cloud course provides essential skills for Jira administrators. It offers an in-depth understanding of Jira configuration, increases job effectiveness, and enhances career opportunities. Additionally, it allows users to better streamline processes, increase team productivity and improve overall project management within the organization. Thus, benefiting both the individual and the company.

Audience Profile

  • Individuals seeking Jira Administration certification – IT professionals managing projects on Jira cloud
  • Developers implementing Jira cloud solutions
  • Team leads coordinating projects on Jira
  • System administrators wanting to enhance their Jira knowledge
  • Software professionals requiring insights into cloud administration
  • Individuals interested in managing Jira configurations, projects, users, and schemes on cloud.

Outcomes

Upon completing ACP-120 Jira Administration for Cloud certification training, an individual can gain skills such as configuring and managing Jira Cloud projects, managing user roles and permissions, and customizing Jira workflows. They can also learn to set up and organize agile boards, manage project and issue-level security, and integrate Jira with other Atlassian tools. The certification serves as proof of one’s ability to manage, customize, and maintain Jira Cloud within the unique context of their specific organisation.
The learning objectives of the ACP-120 Jira Administration for Cloud course include understanding the Jira Cloud architecture, navigating Jira Cloud administration, and mastering the configuration of Jira software. Students would also learn to develop and implement schemes and workflows, manage user permissions, and customize dashboards and filters. They would additionally familiarize themselves with adapting Jira Cloud to their specific organization’s needs and troubleshooting common issues. This course aims to equip the students with skills necessary for effectively managing, configuring, and tailoring a Jira Cloud instance for any specific business requirements.

Prerequisites

  • Basic understanding of Jira features, functions, navigating and schemes • Experience in Managing Jira Projects
  • Familiarity with Jira Cloud
  • Basic understanding of issue types, workflows, fields, and notifications
  • Hands-on experience in creating and maintaining Jira Dashboards
  • Practical experience in Jira Software configuration.
  • Translate business requirements into appropriate JQL queries
  • Manage shared filters and dashboards and identify the outcome of filter subscription configurations
  • Describe the results and implications of a bulk change operation
  • Modify Jira general configuration settings according to requirements (look and feel options, default language, user default settings, system dashboard)
  • Given a scenario, determine changes to attachment options, issue links, and time tracking
  • Demonstrate understanding of Jira Cloud user management
  • Determine appropriate administrator privileges
  • Configure product access, groups, roles, project and global permissions
  • Troubleshoot product access, groups, roles, project and global and permissions
  • Determine the impact of removing or suspending user access and deleting groups
  • Recognize the impacts of changes and configurations available to Jira’s user default settings and personal settings
  • Configure and troubleshoot issue-level security
  • Describe how to manage general project configurations (e.g. project details, project sidebar)
  • Determine project configuration based on business requirements (modifying an existing project, creating a project from shared configurations or a project template)
  • Describe how versions are managed in Jira
  • Determine how to create and configure project components and auto assignment
  • Describe the features of a team-managed project
  • Given requirements determine whether to use a company-managed or team managed project
  • Implement changes to statuses, resolutions, priorities, translations, issue types and sub-tasks
  • For company-managed projects, identify the appropriate issue type configurations to satisfy business requirements
  • Determine the impacts of modifying or moving active issue types and schemes
  • For company-managed projects, determine the correct configuration of a field, considering field context, field configuration (scheme) and screens (schemes)
  • For company-managed projects, troubleshoot the correct configuration of a field, considering field context, field configuration (scheme) and screens (schemes)
  • Determine an appropriate workflow configuration for company-managed projects
  • Troubleshoot workflow configurations
  • Configure and troubleshoot automation rules
  • Given business requirements, recommend the appropriate project notifications including events
  • Troubleshoot issues with notifications including events
  • Identify and troubleshoot the configuration of an incoming mail handler

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