Certified Helpdesk Support Technician
Virtual Classroom (AEDT)
The role of a help desk support technician is to make sure that technologies which are being used in the business are up to date and running efficiently. This role...
Certified IT 1, 2 & 3 Line Support Technician
Virtual Classroom (AEDT)
This 2-day Certified IT 1, 2, and 3 Line Support Technician course, delivered by our knowledgeable and experienced trainers, is designed to give delegates a basic understanding of how IT...
Certified Service Desk Support Technician
Virtual Classroom (AEDT)
The Service Desk is the most vital area of contact for IT related incidents and requests. The fundamental requirement of the Service Support Technician is to deliver support to staff...