Virtual Classroom (AEDT)
The Administering Advanced Cisco Contact Center Enterprise (CCEAA) v1.0 course teaches you how to execute advanced administration tasks associated with the Cisco® Contact Center Enterprise (CCE) solution through an in-depth examination...
Virtual Classroom (AEDT)
The Administering Cisco Contact Center Enterprise (CCEA) v1.0 course teaches you the contextual information around call flow between components in the Cisco® Unified Contact Center Enterprise (UCCE) solution including intelligent contact...
Virtual Classroom (AEDT)
Deploying Cisco Unified Contact Centre Enterprise (DUCCE) is a 5-day instructor-led course intended for system engineers and customers who will be involved with day-to-day maintenance and installation of the Cisco...
Virtual Classroom (AEDT)
Deploying Cisco Unified Intelligence Center (DUIC) is an instructor-led course presented by training partners to systems engineers, Cisco Unified Contact Center Enterprise (CCE) partners, and customers who will be in...
Virtual Classroom (AEDT)
The Reporting Cisco Contact Center Enterprise (CCER) v1.0 course provides an architectural overview of the Contact Center Enterprise (CCE) Solution components and deployment models. You will learn the end-to-end reporting...
