ITIL Transformation (Version 5) e-Learning
e-Learning includes
- 10 – 12 hours of interactive content
- Self-paced learning with bite-sized modules
- Practical exercises and quizzes
- Scenario-based case studies
- Real-time progress tracking
- Embedded glossary with the key terminology
- Seamless, device-friendly integration
Official eBook
Exam voucher
Learning Resource Kit
Interactive eLearning
Auto-marked sample papers
Overview
ITIL Transformation (Version 5) offers practical guidance for embedding, sustaining, and optimizing change across digital products and services. It equips you with the expertise to balance governance, execution, and continual learning, build resilience, and deliver measurable value in AI-driven environments.
What will I learn in this course?
- Key ITIL Transformation Concepts – Gain a clear understanding of the core concepts of transformation in the ITIL context, including how change, value, the ITIL Product and Service Lifecycle, and the ITIL Value System are all connected.
- Transformation in Complex Environments – Discover how to approach transformation across a range of contexts, including complex and chaotic environments.
- The ITIL Transformation Model – Learn how to apply the ITIL Transformation Model, including its layers, stages, and steps across governance, positioning, execution, and learning.
- Transformation Patterns and Approaches – Explore initiation, governance, and execution patterns and how they shape transformation scope, timing, and execution.
- Governance and Transformation Alignment – Gain an in-depth understanding of how governance supports transformation while enabling flexibility and value delivery.
- Execution and Delivery of Change – Learn how to manage and implement transformation initiatives across different scenarios.
- Measurement, Learning, and Continuous Improvement – Discover how to measure progress, evaluate outcomes, and embed continuous learning into the organization.
- Tools, Methods, and Techniques for Transformation – Explore how to apply approaches such as value stream mapping, Objectives and Key Results, and the ITIL Maturity Model to support transformation.
- AI and Transformation – Deepen your understanding of the ITIL AI Capability Model and how AI governance supports transformation readiness and adaptive execution.
Skills you will acquire
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Transformation Leadership and Execution – Gain the expertise you need to lead and support effective transformation initiatives across digital products and services.
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Governance, Execution, and Balance – Learn how to apply the ITIL AI Capability Model to balance structure and adaptability, and deliver sustainable transformation outcomes in complex environments.
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Value-Driven Change Management – Build the skills you need to ensure transformation initiatives deliver measurable value and improve organizational resilience.
Why do ITIL Transformation?
See your personalised picture. Tell us your role and your current challenges — we’ll show you exactly where and how it benefits you.
Prerequisites
This module requires the completion of:- Any ITIL 4 certification or ITIL Foundation (Version 5) or ITIL Foundation Bridge (Version 5)
- Training through an Accredited Training Organization or ITIL Official eLearning (coming soon)
Not sure if you’re ready for ITIL5 Transformation?
Take our 3-minute readiness check — 15 quick questions, instant result, no sign-up needed.
Exam details
- 40 questions
- Multiple choice
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90 minutes
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Open book
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Minimum required score to pass: 70%
Why Train with Advanced Training?
- Over 20 years of corporate training excellence in Australia.
- Industry-expert instructors with hands-on ITIL implementation experience.
- Practical exercises that link theory directly to your organisational context.
- Training that goes beyond exam prep — designed for measurable workplace impact.
- One of the few Australian-owned training providers delivering vendor-accredited curriculum and certification.
- ITIL v4 Foundation isn’t just knowledge — it’s a performance upgrade for your organisation.
Flexible Attendance Options
- Self-Paced Online – 3 months’ access to the full e-learning course; learn anytime, anywhere.
- Public Live Online – Scheduled dates throughout the year, led live by our expert instructors.
- In-House:
- Classroom – On-site training for your team, on your preferred dates.
- Online – Private live online delivery, on your preferred dates.
If you feel you require anything Project Management related including change management, sponsor, steering-committee and business-case setup, our sister company MadiTech Consulting specialising in all things project management.
Further Resources
- Want to learn more about the benefits of ITIL? You can further read blog articles below
- ITIL Foundation v4: Why It Matters for IT Professionals in Australia – ITIL Foundation v4 (present version) is of paramount importance to any and all IT professionals across the world ..especially Australia as demonstrated by most local organisations seem to hold an ITIL certification in high esteem – 6min read
- How ITIL Foundation Boosts Your IT Career: Service Management Essentials That Matter – A sound run through of why ITIL is important to your career – 6min read
- What is ITIL? A Guide to the ITIL Framework for Beginners – A quick and easy read for beginners to ITIL – 5min read
- ITIL Foundation – As An IT Pro, How Does It Benefit Me? – Check out how ITIL can benefit you and your team – 4min read
- ITIL Incident Management – A Quick Run Through – a run-through of ITIL Incident Mgmt – 5min read
- What is ITIL and Why is it Important? – indeed why IS it important to understand ITIL – even if you are not in IT – a 3min read
- Unleash Efficiency: Why ITIL Foundation Certification is Essential for Your IT Team – quick read about ITIL certification by our content team
- The True Cost of “She’ll Be Right” IT Management: Why Skipping ITIL Isn’t Worth the Gamble – At it’s core both running a business (and ITIL) are pretty simple and common-sense stuff. ..or are they? Let’s not get complacent! Read this as it’s got some gems
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