Agent in a day (AIAD)

Price: Enquire Now
Code: AIAD
Duration: 1 day
Location: Virtual Classroom (AEDT)

Introduction

This beginner-level course consists of hands-on, step-by-step lab exercises that guide you through building modern agent experiences, teaching you how to respond rapidly to your customers and employees at scale using next-generation agents. No matter if you are a business expert or IT developer, you will learn to develop agents quickly in a single day using Microsoft Copilot Studio.
In this learning path you’ll complete hands on activities for building and customizing agents in Microsoft 365 Copilot Chat and Microsoft Copilot Studio. You’ll build a declarative agent in Microsoft 365 Copilot Chat then move to Microsoft Copilot Studio to build and customize a custom engine agent. In Microsoft Copilot Studio, you’ll build a Contoso support agent that utilizes agent knowledge, tools, agent flows, generative orchestration, and autonomous functionalities.

Outcomes

  • Build your own agents using natural language.
  • Unlock powerful autonomous agent capabilities.
  • Extend Microsoft 365 Copilot with your unique processes.
  • Take action quickly with out-of-the-box integrations.
  • Confidently distinguish between different types of AI agent experiences—and choose the right one for your goals.

Prerequisites

  • You need an environment with a licensed user to complete these exercises.
  • A Copilot Studio trial license that can be obtained from the Copilot Studio trial sign-up

Microsoft 365 Copilot Chat makes it easy to build declarative agents that enhance productivity across your organization. In this module, you’ll explore the fundamentals of agent creation using Microsoft 365 Copilot Chat with templates and starting from scratch for a customer service declarative agent.

 

Learning objectives

In this module, you begin building agents in Microsoft 365 Copilot Chat, starting with a template agent, and ending with a custom agent built for customer service scenarios.

In this module, you build a conversational agent in Microsoft Copilot Studio, starting with the importing an agent solution, building an agent using natural language, and preparing the agent with knowledge sources to ground its answers in real-world data.

Learning objectives

This module explains how to:

  • Import a Dataverse solution.
  • Build an agent in Copilot Studio using natural language input and configure advanced behavior settings.
  • Navigate Copilot Studio’s interface, including key sections in the Overview page like, Topics, Knowledge, and Tools.
  • Control the agent’s pretrained data by modifying its knowledge sources.
  • Add internal and external data as agent knowledge sources.

In this module, you extend your agent’s capabilities in Microsoft Copilot Studio by giving it access to tools, learn the difference between the different tools, build a custom prompt, and execute an order cancellation using an agent flow.

 

Learning objectives

This module explains how to:

  • Understand the difference between the tools available in Copilot Studio.
  • Add prebuilt tools using connectors to perform real-time tasks.
  • Build and test a custom agent flow that initiates an order cancellation.
  • Control how tools are utilized.
  • Link multiple elements like topics and actions into seamless conversational experiences.

In this module, you extend your agent’s capabilities in Microsoft Copilot Studio by giving it access to autonomous triggers, customize the agent’s triggers to perform conditionally when specific conditions are met, learn how to test and validate your trigger’s behavior, monitor the agent’s activity, and publish changes to the agent.

 

Learning objectives

This module explains how to:

  • Understand the purpose and structure of autonomous triggers.
  • Create a trigger that activates when a new email is received in a monitored Outlook inbox.
  • Test and validate your trigger with real-world data.

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